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Ibex Consulting Inc.
Surrey, BC Canada
V3W 1L7
An unexpected error has occurred on the site. We apologize for any inconvenience.
\r\nIf you want to view your's or other people's private family trees you need to login. Logging in also allows you to share private family trees with specific people. You can login directly to this site or use your login credentials from one of the supported account providers.
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\r\nFill this form to reset your password. You will be sent an email that will allow you to create a new password.
\r\nFill this form to register a new account. You will be sent a verifying email.
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You have received one or more new invitations to view a private family. Any invitations that you do not accept at this time can be viewed under \"Account Actions\".
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Here are some common reasons why it would fail:
\r\n\r\n The current family is shown at the top left. Use the search box beside it on the right to find an individual within that family. Once you have selected someone from the list, their family tree will be drawn for you.\r\n Hint: You can type multiple partial names. Example: \"Dia Spe\" might show \"Diana Spencer\".\r\n
\r\nYou can control whether or not you want to see the individual's ancestors, descendants, or both by clicking on the
You can change the current family within the
\r\n If you are logged in, you may be authorized to see additional private families. Select the
If you are logged in you will have additional privileges:
\r\nSome features may require a subscription in the future; however, that feature is still under development so there are no limits at this time.
\r\nThe password reset email you just used is for a different user than the one you are currently logged in to. If you want to use that email to reset a password, please log off the current user first.
\r\n\r\n At relativetome, we care about your personal data, so we have prepared this Privacy Policy to explain how we collect, use and share it.\r\n
\r\n\r\n This Privacy Policy (“Privacy Policy”) details the personal data Ibex Consulting, Inc. (“relativetome”, “we”, “us” or “our”) receives about you, how we process it and your \r\n rights and obligations in relation to your personal data. Ibex Consulting Inc., a company registered at 22-7250 144ST, Surrey, BC, Canada V3W 1L7\r\n is the data controller for the purposes of the General Data Protection Regulation (“GDPR”) and any relevant local legislation (“Data Protection Laws”).\r\n
\r\n\r\n By using or accessing the Service, you agree to the terms of this Privacy Policy. Capitalized terms not defined here have the meanings set forth in the terms and conditions (the “Terms and Conditions”), \r\n located at
\r\n This details the type of information we collect.\r\n
\r\n\r\n Through the registration process, you will provide us with your name and e-mail address. You will also provide us with your payment transaction information if you choose to pay for relativetome services.\r\n
\r\n\r\n Families may be uploaded to relativetome. There are two types of families; public and private. Public families can be viewed by anyone. \r\n A family will only be made public on RelativeTo Me if the family was already available publicly on another website or, by agreement with the author(s), relativetome has been given permission to make it public.\r\n
\r\n\r\n When you use the Service, we will collect technical data about how you interact with our Services; for more information, see
\r\n We only collect the data we need which means we don’t record:\r\n
\r\n\r\n We do record the following data:\r\n
\r\n\r\n When you enter the Website, we collect your browser type and your IP address (a unique address that identifies your computer on the Internet). \r\n
\r\n\r\n In addition, we store certain information from your browser using \"cookies.\" A cookie is a piece of data stored on the user's computer tied to information about the user. \r\n We use cookies for account security and personalized ads. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers \r\n that allows you to deny or accept the cookie feature; however, you should note that you cannot login without allowing cookies.\r\n
\r\n\r\n You can find more information about cookies and how to manage them at
\r\n We use Google Analytics which is a web analytics tool that helps us understand how users engage with the Website. \r\n Like many services, Google Analytics uses first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our site. \r\n This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors. \r\n You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this \r\n Google page:
\r\n This details how we use the information we collect.\r\n
\r\n\r\n relativetome may occasionally send you service related and product change announcements through the general operation of the Service. \r\n We may also use your contact information to send you notifications regarding new services, offers and promotions offered by relativetome if you affirmatively consent to receive such communications.\r\n
\r\n\r\n relativetome will never sell or share your Family Data with any other organization except third-party printers that would print a portion of your family data at your request. \r\n relativetome does not analyze your Family Data other than to find better ways to render that data for your use. \r\n relativetome will never attempt to contact anyone using information from the family data.\r\n
\r\n\r\n relativetome may use or share anonymous data collected through the Service, including Activity Data without limitation. As a business, \r\n it is critical that we perform our contract with you with the best service possible, and it is in our legitimate interests to perform these \r\n processing functions and to enable service e-mails by default to keep your data secure and provide our Service. \r\n You may opt out of any non-essential service e-mails at any time.\r\n
\r\n\r\n relativetome shares your personal data only when it is necessary to offer the Service, legally required, or permitted by you.\r\n
\r\n\r\n relativetome will never sell or share your Family Data with any other organization except third-party printers that would print a portion of your family data at your request.\r\n
\r\n\r\n We will be required to access and disclose personal data in response to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. \r\n Additionally, we will access and share account or other personal data when we believe it is necessary to comply with law, to protect our interests or property, to prevent \r\n fraud or other illegal activity perpetrated through the Service or using the relativetome name, or to prevent imminent harm. This will include accessing and sharing personal data \r\n with other companies, lawyers, agents or government agencies.\r\n
\r\n\r\n If the ownership of all or substantially all of the relativetome business, or individual business units or assets owned by relativetome that are related to the Service, were to change, \r\n your personal data will be transferred to the new owner. In any such transfer of information, your personal data would remain subject to this section.\r\n
\r\n\r\n relativetome will share aggregate or anonymous data collected through the Service, including Activity Data, for purposes such as understanding or improving the service.\r\n
\r\n\r\n You can manage your account settings at
\r\n You also have the following rights in relation to the personal data we hold about you, unless provided otherwise by local law:\r\n
\r\n\r\n relativetome will retain your data until your account is deleted, after which point we will retain anonymous data collected through the Service, \r\n including Activity Data, which may be used by relativetome and shared with third parties in any manner.\r\n
\r\n\r\n Please note that some of these rights are not absolute. In some cases, we may refuse a request to exercise particular rights if complying with it meant that we are no longer \r\n able to meet our contractual obligation to provide you with particular products and services. We will keep you informed as to the actions that we can take when you make your request.\r\n
\r\n\r\n You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. \r\n A list of EEA Supervisory Authorities is available here:
\r\n Please note that you may have cookies placed on your computer by third party websites that refer you to our Service. \r\n Although we do not share your personal data with these third party websites unless it is reasonably necessary to offer the Service, \r\n they may be able to link certain non-personally identifiable information we transfer to them with personal data they previously collected from you. \r\n Please review the privacy policies of each website you visit to better understand their privacy practices. In addition, relativetome would like to inform \r\n you that anytime you click on links (including advertising banners), which take you to third party websites, you will be subject to the third parties’ privacy policies.\r\n
\r\n\r\n Our Services contain links to other sites operated by third parties. relativetome does not control such other sites and is not responsible for their content, \r\n their privacy policies, or their use of personal data, including any personal or financial information collected by our third party payment processor to process payments \r\n for in-app purchases. relativetome's inclusion of such links does not imply any endorsement of the content on such sites or of their owners or operators except as disclosed on the Services. \r\n Any information submitted by you directly to these third parties is subject to that third party’s privacy policy\r\n
\r\n\r\n relativetome has implemented administrative and technical safeguards it believes are appropriate to protect the confidentiality, integrity and availability of your personal data, access credentials, and family data.\r\n However, given sufficient resources, a determined attacker could defeat those safeguards and may, as a result, gain access to the data we seek to protect.\r\n
\r\n\r\n The Service is not designed to respond to “do not track” signals sent by some browsers.\r\n
\r\n\r\n relativetome is owned and operated by Ibex Consulting Inc.\r\n
\r\n\r\n Ibex Consulting Inc. is located within Canada at:
\r\n Ibex Consulting Inc.
\r\n 22-7250 144ST
\r\n Surrey, BC Canada
\r\n V3W 1L7
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\r\n For all data privacy inquiries and any questions or concerns you have about this Privacy Policy, please contact our Data Protection Officer at Support@relativetome.com\r\n
\r\nAll families will be reimported using the original gedcom data stored on the backend. This operation should only be used when the translation logic that processes the gedcom data and turns it into JSON has been updated. This does not include the translation of the original gedcom file from various character sets such as ANSI, ANSEL, etc to UTF-8.
\r\n\r\n The relativetome website is operated by Ibex Consulting Inc. of 22-7250 144ST, Surrey, BC Canada V3W 1L7 (“relativetome”, the “Website”, or the “Service”).\r\n Access and use of the Service is subject to the following Terms and Conditions of Service (“Terms and Conditions”). \r\n By accessing or using any part of the Service, you represent that you have read, understood, and agree to be bound by these Terms and Conditions including any future modifications. \r\n “relativetome” may amend, update or change these Terms and Conditions. \r\n If we do this, we will post a notice that we have made changes to these Terms and Conditions on the Website for at least 7 days after the changes are posted and will \r\n indicate at the bottom of the Terms and Conditions the date these terms were last revised. Any revisions to these Terms and Conditions will become effective the earlier \r\n of (i) the end of such 7-day period or (ii) the first time you access or use the Service after such changes. \r\n If you do not agree to abide by these Terms and Conditions, you are not authorized to use, access or participate in the Service.\r\n
\r\n\r\n The Service allows users to access and use a variety of family tree services. \r\n relativetome may, in its sole discretion and at any time, update, change, suspend, make improvements to or discontinue any aspect of the Service, temporarily or permanently.\r\n
\r\n\r\n In connection with registering for and using the Service, you agree \r\n (i) to provide accurate, current and complete information about you and/or your organization as requested by the Service; \r\n (ii) to maintain the confidentiality of your password and other information related to the security of your account; \r\n (iii) to maintain and promptly update any registration information you provide to the Service, to keep such information accurate, current and complete; and \r\n (iv) to be fully responsible for all use of your account and for any actions that take place through your account.\r\n
\r\n\r\n You represent and warrant to relativetome that your access and use of the Service will be in accordance with these Terms and Conditions and with all applicable laws, rules and regulations of Canada and any other relevant jurisdiction, \r\n including those regarding online conduct or acceptable content, and those regarding the transmission of data or information exported from Canada and/or the jurisdiction in which you reside. \r\n You further represent and warrant that you have created or own any material you submit via the Service (including Family Data) and that you have the right, as applicable, to grant us a license to use that material as \r\n set forth above or the right to assign that material to us as set forth below.\r\n
\r\n\r\n You will not upload, display or otherwise provide on or through the Service any content that: (i) is libelous, defamatory, abusive, threatening, harassing, hateful, offensive or otherwise violates any law or \r\n infringes upon the right of any third party (including copyright, trademark, privacy, publicity or other personal or proprietary rights); or (ii) in relativetome's sole judgment, is objectionable or which restricts \r\n or inhibits any other person from using the Service or which may expose relativetome or its users to any harm or liability of any kind.\r\n
\r\n\r\n You agree to defend, indemnify and hold harmless relativetome and its directors, officers, employees, contractors, agents, suppliers, licensors, successors and assigns, from and against any and all losses, \r\n claims, causes of action, obligations, liabilities and damages whatsoever, including attorneys' fees, arising out of or relating to your access or use of the Service, any false representation made to us \r\n (as part of these Terms and Conditions or otherwise), your breach of any of these Terms and Conditions, or any claim that any translation we provide to you is inaccurate, inappropriate or defective in any way whatsoever.\r\n
\r\n\r\n If you purchase an auto-renewing periodic subscription through the Service, your relativetome account will be billed continuously for the subscription until you terminate it as set forth below. \r\n After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically renew for an additional equivalent period. \r\n If you do not wish your subscription to renew automatically, or if you want to change or terminate your subscription, you will need to log in to your relativetome account and follow instructions \r\n to terminate or change your subscription, even if you have deleted your account.\r\n
\r\n\r\n You agree to pay all fees and applicable taxes incurred by you or anyone using a relativetome account registered to you. relativetome may revise the pricing for the goods and services offered \r\n through the Service at any time. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, \r\n complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary \r\n transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.\r\n
\r\n\r\n All financial transactions made in connection with the Service will be processed by a third party in accordance with their respective terms of use, privacy policy, and/or any applicable payment \r\n terms and conditions. We encourage you to learn about the practices of such third party. In no event will relativetome be responsible for the actions or inactions of any third party payment processor, \r\n including, but not limited to, system downtime or payment service outages.\r\n
\r\n\r\n In the event that relativetome suspends or terminates your use of the Service or these Terms and Conditions or you close your account voluntarily, you understand and agree that you will receive no refund or \r\n exchange of any kind, including for any Content or data associated with your use of the Service, or for anything else.\r\n
\r\n\r\n The Service may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by relativetome. \r\n We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third party website, service, or content from relativetome, \r\n you understand that these Terms and Conditions and our Privacy Policy do not apply to your use of such sites. You expressly acknowledge and agree that relativetome shall not be \r\n responsible or liable, directly or indirectly, for any damage or loss arising from your use of any third-party website, service, or content.\r\n
\r\n\r\n The Service may include advertisements, which may be targeted to the Content or information on the Service, or other information. The types and extent of advertising by relativetome on the Service are subject to change. \r\n In consideration for relativetome granting you access to and use of the Service, you agree that relativetome and its third party providers and partners may place such advertising in connection with the display of \r\n content or information submitted by you or others.\r\n
\r\n\r\n THE SERVICE, INCLUDING ALL IMAGES, AUDIO FILES AND OTHER CONTENT THEREIN, AND ANY OTHER INFORMATION, PROPERTY AND RIGHTS GRANTED OR PROVIDED TO YOU BY RELATIVETOME ARE PROVIDED TO YOU ON AN “AS IS” BASIS. \r\n RELATIVETOME AND ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE SERVICE, EITHER EXPRESS OR IMPLIED, AND ALL SUCH REPRESENTATIONS AND WARRANTIES, \r\n INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY DISCLAIMED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, \r\n RELATIVETOME DOES NOT MAKE ANY REPRESENTATION OR WARRANTY OF ANY KIND RELATING TO ACCURACY, SERVICE AVAILABILITY, COMPLETENESS, INFORMATIONAL CONTENT, ERROR-FREE OPERATION, \r\n RESULTS TO BE OBTAINED FROM USE, OR NON-INFRINGEMENT. ACCESS AND USE OF THE SERVICE MAY BE UNAVAILABLE DURING PERIODS OF PEAK DEMAND, SYSTEM UPGRADES, MALFUNCTIONS OR SCHEDULED OR UNSCHEDULED \r\n MAINTENANCE OR FOR OTHER REASONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.\r\n
\r\n\r\n IN NO EVENT WILL RELATIVETOME BE LIABLE TO YOU OR ANY THIRD PARTY CLAIMING THROUGH YOU (WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHER THEORY) FOR INDIRECT, INCIDENTAL, SPECIAL, \r\n CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO THE ACCESS OR USE OF, OR THE INABILITY TO ACCESS OR USE, THE SERVICE OR ANY PORTION THEREOF, \r\n INCLUDING BUT NOT LIMITED TO THE LOSS OF USE OF THE SERVICE, INACCURATE RESULTS, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR DAMAGES STEMMING FROM LOSS OR CORRUPTION OF DATA OR DATA BEING RENDERED INACCURATE, \r\n THE COST OF RECOVERING ANY DATA, THE COST OF SUBSTITUTE SERVICES OR CLAIMS BY THIRD PARTIES FOR ANY DAMAGE TO COMPUTERS, SOFTWARE, MODEMS, TELEPHONES OR OTHER PROPERTY, \r\n EVEN IF RELATIVETOME HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. RELATIVETOME'S LIABILITY TO YOU OR ANY THIRD PARTY CLAIMING THROUGH YOU FOR ANY CAUSE WHATSOEVER, \r\n AND REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO RELATIVETOME FOR THE SERVICE IN THE 12 MONTHS PRIOR TO THE INITIAL ACTION GIVING RISE TO LIABILITY. \r\n THIS IS AN AGGREGATE LIMIT. THE EXISTENCE OF MORE THAN ONE CLAIM HEREUNDER WILL NOT INCREASE THIS LIMIT.\r\n
\r\n\r\n relativetome may terminate your access and use of the Service immediately at any time, for any reason, and at such time you will have no further right to use the Service. \r\n You may terminate your relativetome account at any time by following the instructions available through the Service. \r\n The provisions of these Terms and Conditions relating to the protection and enforcement of relativetome's proprietary rights, your representations and warranties, \r\n disclaimer of representations and warranties, release and indemnities, limitations of liability and types of damages, ownership of data and information, governing law and venue, \r\n and miscellaneous provisions shall survive any such termination.\r\n
\r\n\r\n relativetome does not claim any ownership rights in the contents of any text, information, files, images, photos, video, sounds, musical works, works of authorship, or any other materials that you post to the Service, \r\n including without limitation, to your profile and to your family tree data (“Family Data”). After posting your Content to the Service, you continue to retain all ownership rights in such Content, and you continue to have \r\n the right to use your Content in any way you choose. \r\n \r\n By inviting other Users to share your Family Data or by displaying or publishing (\"posting\") any Content on or through the Service, you hereby grant, and you represent and warrant that \r\n you have the right to do so and to grant those Users a non-exclusive license to access your Content through the Service, and to use, reproduce, distribute, display and perform such Content as permitted \r\n through the functionality of the Service, under this Agreement and your privacy settings.\r\n
\r\n\r\n Except for your Content, the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, \r\n copyrights, photographs, audio, videos, and music, and all intellectual property rights related thereto, are the exclusive property of relativetome and its licensors. The Service Content is protected by copyright, \r\n trademark, patent, trade secret and other laws, and relativetome owns or licenses and retains all rights in the Service Content and the Service. \r\n relativetome hereby grants you a limited, revocable, nonsublicensable, non-transferable license to reproduce and display the Service Content (excluding any software code) solely for your personal non-commercial use in connection \r\n with viewing the Service and using the Service in accordance with this Agreement.\r\n
\r\n\r\n The Service contains Content of Users. Except for Content posted by you, or as expressly permitted by the privacy settings of a user, you may not copy, modify, translate, publish, broadcast, transmit, \r\n distribute, perform, display, or sell any Content or Website Content appearing on or through the Website.\r\n
\r\n\r\n “relativetome” and all other trademarks, service marks, graphics and logos used in connection with the Service are trademarks or service marks of relativetome or their respective owners, \r\n and certain of them are registered with the United States Patent and Trademark Office. Access and use of the Service does not grant or provide you with the right or license to reproduce or \r\n otherwise use the relativetome name or any relativetome or third-party trademarks, service marks, graphics or logos.\r\n
\r\n\r\n Use of the Service is also governed by our Privacy Policy, a copy of which is located at
\r\n These Terms and Conditions, its subject matter and relativetome’s and your respective rights under these Terms and Conditions, as well as and any claim, cause of action or dispute (“claim”) arising out of \r\n or related to these Terms and Conditions, shall be governed by and construed under the laws of the Province of British Columbia, Canada, excluding the conflict of law provisions of that or any other jurisdiction, \r\n regardless of your country of origin or where you access the Service.\r\n
\r\n\r\n This agreement was originally written in English (Canada). To the extent any translated version of this agreement conflicts with the English version, the English version controls.\r\n
\r\n\r\n These Terms and Conditions constitute the entire agreement between relativetome and you concerning the subject matter hereof. In the event that any of the Terms and Conditions are held by a \r\n court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall \r\n otherwise remain in full force and effect. A waiver by relativetome or you of any provision of these Terms and Conditions or any breach thereof, in any one instance, will not waive such term \r\n or condition or any subsequent breach thereof. relativetome may assign its rights or obligations under these Terms and Conditions without condition. These Terms and Conditions will be binding upon \r\n and will inure to the benefit of relativetome and you, and relativetome’s and your respective successors and permitted assigns.\r\n
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